Life at home, at work, and in general can all be badly impacted by mental health problems. The availability of conventional mental health services has not kept pace with technology. Hence, many online counseling platforms have sprung up to serve needy individuals.
One such site, BetterHelp, provides video, chat, and phone therapy. Yet, many people wonder if BetterHelp therapists are capable of prescribing medicines. To ease their symptoms, many people need to take medication. As a result, one may wonder if BetterHelp therapists can issue drug prescriptions.
This blog will discuss whether BetterHelp therapists have the authority to issue prescriptions.
About BetterHelp

BetterHelp is one of the most comprehensive online resources for those with mental health issues.
Members and customers can take advantage of the many services connected to this digital hub without leaving their homes. Moreover, they may use its services despite the restrictions due to their mental health issues.
With 1700 certified experts on staff, over 900,000 clients, and 70 million online sessions already completed, the scale is way too large. The biggest thing in its favor is that it is available to people of all economic backgrounds. Also, it provides many avenues of contact with counselors (text, voice, and video).
The people in need of services related to mental health can find them through BetterHelp. This platform links clients with service providers like:
- social and clinical workers,
- family and marriage counselors,
- therapists,
- psychologists, and
- psychiatrists.
Can BetterHelp Therapists Prescribe Medication?

The answer is no! Therapists on BetterHelp are not qualified to prescribe medications. Doctors, psychologists, and other certified medical practitioners can only prescribe mental health medications in the US. Yet therapists can aid mental health patients without a prescription.
Why Can’t Therapists on BetterHelp Prescribe Medicines?

They lack formal medical education and experience and cannot legally prescribe medication.
Delivering therapeutic services is BetterHelp’s priority. But, they do not allow therapists to prescribe medication through their platform. Instead, customers will direct to a qualified medical practitioner if they need medication.
Some ethical and legal considerations should be taken into account when prescribing medicines. These include:
- assuring the patient is diagnosed correctly
- selecting the most appropriate medication,
- determining the correct dosage,
- watching for any adverse reactions, and
- ensuring the patient’s safety.
Following are some reasons why the therapists at BetterHelp cannot prescribe medicines:
1. They Lack The Necessary Qualifications

One must be aware of the differences between therapists and psychiatrists. Remember that only psychiatrists are qualified to administer medication legally. It does not include therapists, psychologists, or counselors. Those with mental health issues can seek help from a therapist trained to administer various interventions.
Psychiatrists are doctors specializing in mental health.
They will have both a medical degree and training in psychiatry, qualifying them as members of the American Psychiatric Association. And they are licensed to prescribe medication to treat mental disorders.
Psychologists’ primary area of expertise is the use of psychotherapy for the amelioration of mental illness. Moreover, therapists might be held legally responsible for prescribing meds they are not licensed to do. On the other hand, psychologists in some areas can only prescribe a small subset of the medications that psychiatrists can prescribe.
2. Not Allowed By BetterHelp
BetterHelp’s terms and conditions state that no therapist under their platform may issue prescriptions.
Betterhelp’s terms and conditions clearly state that the site merely acts as a connecting tool. It pairs users with qualified professionals. Users are encouraged to look elsewhere if their assigned counselor isn’t meeting their needs.
Furthermore, it clarifies that the therapists or other professionals are not acting in any capacity as their agents or employees.
Betterhelp’s website states that its services do not substitute in-person diagnostic or treatment.
Also, it stresses that the website is not intended to exchange any information about medicines or prescriptions. It discourages clients from seeking guidance from the site’s professionals on using medicines.
3. Difficulty With Online Medical Prognosis

When talking to someone on the phone, have you ever found yourself curious about their appearance? This phenomenon, in which you can hear someone but not see them clearly, is fascinating. One challenge of talking with strangers online is that you may only know some things about them, no matter how long you talk to them.
Even if a counselor or psychiatrist thinks they know enough, they can only have a partial picture of the person they’re evaluating. It would be silly to follow them and start handing out prescriptions blindly.
When determining whether a client needs medication, professionals must consider many indicators. It includes the client’s body language, tone of voice, unusual body and eye movements, and general conduct in a meeting.
4. Clients May Not Be Truthful
You can never judge if the person chatting with you is being honest with you. Can you trust that they have good intentions behind their words and deeds?
Customers often exaggerate or completely make up their histories for various motives. These could be a shame, misunderstanding, and intentional dishonesty. Since they aren’t even required to use their names on Betterhelp’s website, it’s impossible to know if the information they supply is accurate.
Thus, Betterhelp has a strict policy against professionals prescribing medication to their clients. There is no way to validate the professional’s diagnosis, even if they are qualified and confident.
5. Real Vs. Virtual: Key Factors

A person’s impressions on the internet and in person may differ significantly. Despite our similarities, the fact that we hail from various corners of the globe gives rise to significant distinctions. BetterHelp bridges that gap by connecting people from all over the world.
Working with a client experiencing mental health issues can be complicated when the caregiver fails to account for cultural, religious, and societal variations.
Words may build relationships, but miscommunication can lead to improper treatment. In delicate situations, such blunders may have serious implications.
To fully understand the other person’s challenges and develop practical solutions, you must be physically close to them or at least fully involved in their situation. As a result of the risk involved, BetterHelp does not let its professionals offer medical advice to its users.
The Bottom Line
BetterHelp’s online therapy platform can be a welcome resource for those searching for support and guidance in mental health. Therapy is available from certified professionals. But no prescription drugs are allowed to be prescribed by them.
Drug administration is only permitted by physicians, psychiatrists, and nurse practitioners. BetterHelp, however, does not use any of these experts in any capacity or provide medication management services.
Remember, medication isn’t always required for treating certain mental health disorders. Therapy alone can be highly beneficial. Additionally, BetterHelp therapists can coordinate their care with the rest of a client’s medical staff.
So, suppose BetterHelp user thinks they need medicine to treat a mental health problem. In that case, they should talk to a qualified medical professional outside BetterHelp. BetterHelp is still helpful for people who want to speak to qualified mental health professionals about their problems. They can choose from a variety of treatment methods and specialties.

She is an experienced Clinical Psychologist and Mental Health Writer with a decade of expertise in psychology. Skilled in assessment, therapy, and patient care. Committed to helping individuals through clinical practice and mental health writing at Therapyjourney.co. Passionate about promoting mental well-being and awareness. Open to aligned opportunities.