According to the Centers for Disease Control and Prevention (CDC), nearly 12 million adults regularly experience intense suicidal thoughts every year. And around 1.4 million out of them actually commit self-harm after struggling with disturbing thought patterns.
Mental illnesses come with a lot of stress, and statistics state that approximately 74% of people are unable to develop good coping mechanisms due to extreme levels of stress.
In most cases associated with mental disorders, it almost seems like a never-ending cycle. For example, according to Medical News Today, hair loss and depression are deeply connected.
Physically, being stressed and depressed causes hair fall. But, psychologically speaking, hair fall itself is one of the major sources of stress.
So, the more depressed you are, the more intense your hair loss problem will be. And ironically, the vice versa is also equally true, which makes depression due to hair fall or hair thinning a tricky matter to resolve.
Therefore, it makes sense to identify and attack the root cause of your mental illnesses for better treatment outcomes. Psychotherapy is your answer to getting effective mental healthcare solutions. And this is very much possible nowadays with personalized online mental therapy.
Language Barriers And Mental Healthcare

Mental healthcare services are often underutilized due to language and geographical barriers. The Psychiatry Online states that around 15 studies reported that limited language proficiency was one of the primary reasons for infrequent mental health treatments.
Most therapy and psychiatry services are provided in English. But the world is becoming more globalized. So, there is a dire need to focus on democratizing assistance to treat mental disorders with therapy/counseling in multiple languages spoken around the world.
One of the new entrants but quite popular for its multi-language online therapy services, Tokitus has been receiving rave reviews. Is this online therapy legit?
Let’s do a comprehensive review in case you are planning to try Tokitus.
About Tokitus

Tokitus is a psychotherapy and telehealth company founded by Ulvia in 2020 in Vilnius, just after the COVID pandemic. Ulvia is a registered psychotherapist with a Ph.D. in Psychotherapy Science from the University of Vienna.
She also has a Master’s degree and certification from the European Association for Gestalt Therapy (EAGT) and 13 years of combined academic as well as practical experience.
Tokitus specializes in multi-language, web-based mental counseling with personalized therapy available in more than 10 global languages.
Psychoanalysis, family therapy, CBT/Cognitive Behavioral Therapy, gestalt therapy, and a host of other treatment approaches are available from the multilingual staff at Tokitus.
The platform is built to provide affordable resources for coping with feelings of emotional distress and significantly improve your quality of life in the long run.
Tokitus Review

From the functionality to the to pricing, the insurance coverage, and other minute details of Tokitus, in this review we will share everything that will help you to understand what is Tokitus and how it is helpful to you. Keep reading.
1. How Does it Work?

Tokitus has therapists from around the world providing counseling in about 15 languages and following 11 types of therapy approaches or strategies.
Initial Assessment of your Mental Health
In order to get started with therapy on Tokitus, you are required to take an optional 5-minute assessment that is designed to gain deeper insight into your mental illnesses and your current state of mind.
You have the right and choice to keep your name and gender identity to yourself. If you are pressed for time, you can even choose to skip the initial quiz.
On taking the assessment, we realized it might take longer than 5 minutes to complete as a lot of questions seemed to be repetitive.
To give you a brief idea, the quiz on the platform roughly revolves around the following questions. It asks you:
- If you have been feeling down in the dumps in the past couple of weeks or months
- If your sleeping patterns have been disturbed in the past couple of weeks or months
- If you have trouble falling asleep
- If you have appetite issues – increased or reduced appetite
- If you feel too anxious about your health as well as the health of your family members
- If you are too concerned about how others perceive about you
- If you have regular suicidal thoughts
- If you feel like you are a total failure in life
- If you avoid meeting people and social events
- If you have physical pain like headaches, chest pain, etc
- If you lose your temper almost immediately and have difficulty concentrating
- If you have engaged in substance abuse
Considering the above questions will anyway be asked when your counseling begins, you have the option to let go of the test and sign up directly for getting started with therapy on Tokitus.
Matching you With the Right Therapist
Once you either answer the questionnaire or skip it entirely after giving your basic details like your age and gender (optional again), Tokitus provides you with a list of the best therapists for you to choose from.
The matches are based on your answers if you have attempted the initial quiz, or they are based on the general information submitted before signing up. You can then proceed to pick one after going through their profile information which as details such as:
- their name and the languages they are fluent in
- their qualifications
- the number of years of experience they have and more
Changing Therapists
Switching therapists is quick and easy.
If you decide your assigned therapist is not a great fit for you, you can inform him or her at the end of your session. And then, simply navigate to your account settings anytime to select a new therapist.
You must continue to have sessions until you see major changes in your mental health and way of life.
2. Pricing/Affordability

Tokitus offers low-cost psychotherapy, as promised to its customers in its vision statement. It also offers a 100% money-back guarantee if you are not happy with your first session.
A single audio or video consultation of talk therapy typically lasts between 45 and 50 minutes, costing around $53.50. So, Tokitus does not have a membership/subscription-based pricing model.
You have complete flexibility in how the payments are made.
The credit and debit card payments are safely processed. But in case you do not wish to continue, you are free to cancel your appointment up to 24 hours in advance, free of charge.
However, you are required to submit your payment details in order to schedule your first consultation. And the platform will start charging 12 hours prior to your scheduled appointment. This will continue for each scheduled session until canceled.
3. Insurance Coverage

Tokitus does not accept any insurance plans to help you cover therapy costs. The platform also does not process any payments via HSA or FSA cards.
4. Accessibility
The services of Tokitus are majorly based out of Europe. But you can consult the therapist anytime from the comfort of your home, no matter where you are in the world.
This makes online therapy by Tokitus truly accessible and fairly democratized for all.
As far as technical accessibility is concerned, there is no Tokitus app for either Android or iOS devices, so your only option is to use its website, which is very straightforward to navigate.
The registration process is hassle-free and most customers who reviewed the platform on different websites have had a pleasant user experience.
5. Privacy

Tokitus provides a safe virtual environment for patients to live-stream confidential therapy sessions, either in groups or in one-on-one conversations. And you have the option to take your therapy sessions anonymously.
To ensure the protection of privacy, Tokitus staff strictly adheres to all applicable laws and ethical guidelines.
Also, when it comes to protecting your personal information, the platform leaves no stone unturned. All your interactions with your therapist are 100% confidential, and your data is fully secured with the latest technology.
Your video, as well as audio consultations, are encrypted from start to finish in order to safeguard against unauthorized access. The platform complies with HIPAA regulations, as should any online therapy/psychiatry platform should.
All the counselors working with Tokitus are carefully screened after undergoing extensive background checks.
For additional information, you can always contact them via email or check out their detailed privacy policy.
6. Pros and Cons of Tokitus
Pros
- Affordable therapy is available globally in more than 10 languages
- A Highly qualified and well-trained, experienced staff at your service
- Switching therapists is simple
- Both audio and video consultations are available
- There are no long-term commitments, so you cancel your session anytime for free up to 24 hours before the session
- Pay per-session pricing model makes scheduling appointments a breeze
- Transparent privacy policy
- HIPAA-compliant services available
Cons
- Counseling sessions can only be taken by adults aged 18 years and above
- No refund policy is available
- No provision for psychiatric assistance and medication management
- There is insurance coverage
- Payments cannot be processed via HSA or FSA cards
- No Android and iOS apps are available yet
- You are eligible to receive the refund only for your first consultation
- There is no feature for an asynchronous chat or text messaging
- It’s a fairly new platform, so most of its features are still under development
- You have a small group of counselors or therapists to choose from presently
- The services are only available for adults aged 18 years and older
How Does Tokitus Stack up Against its Competitors?

BetterHelp, Talkspace, Regain, and Online-Therapy.com are some of the leading companies in competition with Tokitus. But most of them offer membership or subscription-based treatments and could be slightly more affordable than Tokitus.
However, the flexibility in choosing the language of preference is one-of-a-kind on Tokitus. None of the competitor platforms have this option upfront.
These competitor platforms have been around longer than Tokitus, so they have fully developed mobile apps for better accessibility and usability.
Talkspace, unlike Tokitus, even provides medication management and diagnosis of mental disorders.
All the competitors of Tokitus provide online counseling via text messaging, audio, and video. Whereas, Tokitus does not currently provide the option to text therapists.
However, Tokitus is more transparent about its privacy policy, seems a lot more credible despite being new in the industry, and also provides a lot more information about its therapist network on board.
Conclusion
If you are an adult suffering from serious distress due to any of the below-mentioned mental health problems, you should mitigate them by consulting Tokitus therapists in the language you are proficient in:
- ADHD
- Depression
- Anxiety
- Anger management
- Addiction problems
- Sleeping and eating disorders
- Self-esteem issues
- OCD
- Stress and PTSD
- Career Guidance
- Family conflicts
- Psychosomatic problems
- Relationship issues
- Problems related to sexuality
Tokitus is not the right platform if you are in a crisis situation or have constant thoughts of harming yourself or others around you.
Even if the platform streamlines the search for the right counselor for you, it is still important to check references and make an informed decision before starting with your therapy.
Tokitus is the brainchild of a professional psychotherapist with brilliant qualifications and 9 to 10 years of practice under her belt. So, the legitimacy of the platform is not questionable. It provides great quality online therapy backed by research and clinical expertise.
In conclusion, Tokitus is a wonderful platform for anybody in need of a trained mental health specialist. Especially in Europe, they could be the first choice to get inexpensive, accessible, and around-the-clock mental healthcare.

She is an experienced Clinical Psychologist and Mental Health Writer with a decade of expertise in psychology. Skilled in assessment, therapy, and patient care. Committed to helping individuals through clinical practice and mental health writing at Therapyjourney.co. Passionate about promoting mental well-being and awareness. Open to aligned opportunities.